SHIPPING TO REAL CUSTOMERS — FEB 2026

Your inbox.
Automated.
By AI that knows you.

Lucion AI Mailing reads incoming customer email, replies using your knowledge base, escalates what matters, and learns from every staff answer. Setup takes 10 minutes. Your team gets 9 hours back per week.

<30s
AVG FIRST RESPONSE
80%
EMAILS AI-RESOLVED
12
LANGUAGES SUPPORTED
9hrs
STAFF TIME SAVED / WEEK
INBOUND
2 sec ago
from: customer@acme.com
How long does shipping take?
"Hi, I just placed order #4471 — when can I expect..."
AI WROTE A REPLY · 18 SEC
AUTO-REPLIED · 94% CONFIDENCE
from: aiadmin@acme.com
Re: How long does shipping take?
"Hi! Order #4471 typically ships within 24 hours. Standard delivery is 3-5 business days..."
KB SOURCE: "Shipping policy" · "Order tracking"
// WHAT IT DOES

Six things, all in the AI background.

AI replies in <30 seconds

Inbound mail hits your AI inbox, the AI grounds its reply in your KB, and customers get an answer faster than you can read the question.

Self-learning knowledge base

When the AI doesn't know the answer, it asks your staff via email. Their reply auto-commits to the KB. Tribal knowledge becomes institutional in days, not years.

Escalations that actually escalate

Low-confidence replies route to the right human via category + skill matching. Your team sees only the emails that need them.

12 languages, auto-detected

Customer writes in Spanish, AI replies in Spanish. Your KB stays in English. Zero translation work, full international coverage.

Analytics built for humans

Volume trends, AI confidence, response times, top categories, plan utilization, 7×24 heatmaps. Know what's working in under a glance.

Multi-tenant from day one

Your data is yours. Encrypted at rest. Strict tenant isolation. GDPR-compliant. Export anytime. We never train models on your mail.

// 10-MIN SETUP

How it works.

STEP 01

Sign up & pay

Pick a plan, pay via Stripe, get a one-time PIN.

STEP 02

Add your domain

Verify your sending subdomain via DNS (5 min).

STEP 03

Seed your KB

Onboarding wizard generates 6-10 starter entries from your profile.

STEP 04

AI takes over

Inbound mail hits aiadmin@yourdomain. AI replies. You only see escalations.

// PRICING

Pay for what you use. Cancel anytime.

STARTER
Solo founders & tiny teams
$125/mo
billed monthly
5 inboxes
  • Unlimited AI auto-replies
  • Manual knowledge base
  • Basic analytics
  • Email support
RECOMMENDED
GROWTH
Scaling SaaS & service shops
$250/mo
billed monthly
15 inboxes
  • Everything in Starter
  • Self-learning KB (Q&A loop)
  • Custom branding & subdomain
  • Full analytics dashboard
  • 12-language auto-detection
BUSINESS
Established teams w/ heavy volume
$400/mo
billed monthly
40 inboxes
  • Everything in Growth
  • Outbound webhooks + API tokens
  • Audit log + CSV export
  • Priority support
ENTERPRISE
Unlimited scale + custom domain
$500/mo
billed monthly
Unlimited inboxes
  • Everything in Business
  • Dedicated aiadmin@yourdomain
  • SLA + uptime guarantee
  • Custom integrations
30-day money-back guarantee on any yearly plan · No setup fees · Cancel anytime via Stripe Portal
// BUILT BY THE TEAM AT LUCION ESPORTS

We run our own inbox on it.

Lucion AI Mailing is the email automation we built for our own team and then realized everyone needed. Every feature ships when it's good enough to handle real customer mail at lucionesports.com. If it works for us, it works for you.

1
FOUNDER TESTIMONIAL
"Cut our email triage time from 2 hrs/day to 15 min." — Matthew, CEO
// COMMON QUESTIONS

FAQ.

How long does setup take?+
About 10 minutes. Sign up → choose plan → walk through the onboarding wizard (about your company, branding, AI-generated starter KB) → start receiving mail. Domain verification is the longest step and that's just waiting for DNS to propagate.
Do I need to bring my own AI key?+
No. We ship with Claude Sonnet 4.5 baked in via the Emergent Universal Key — free for you. On Growth+ you can override with your own OpenAI / Anthropic / Gemini key in Settings → AI Models.
Can I cancel anytime?+
Yes — Stripe Customer Portal cancellation, one click. Monthly subs stop at period end. Yearly subs get prorated refund within 30 days. Your data is retained 90 days for reactivation.
What email providers do you work with?+
Any provider. You add your sending subdomain (e.g. mail.yourcompany.com) — we generate the DKIM/SPF/DMARC/MX records, you paste into your DNS, click verify. Inbound + outbound just work.
Is there a free trial?+
We don't run a time-boxed trial because the AI needs your KB to be useful — and seeding a KB takes a few minutes. Instead: 30-day money-back guarantee on any yearly subscription. Try it for real for a month and if it isn't saving you time, we refund you.

Get your team
9 hours back this week.

No setup fees. 30-day money back on yearly. Cancel via one click.

Start in 10 minutes